on 29-12-2022 23:18. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. It has it for about 30 minutes and then turns solid white but no devices can connect to it. hub4 light goes from solid white to flashing white. . Joining in. on 18-02-2023 11:16. I've had no wifi now for two days, and a solid orange light on my relatively old white Hub. Try calling the equipment activation number they may be able to help. On Virgin Media website says if i remember correctly, that its a phone line issue, that might not be plug in. The kit is in Modem Only mode and the service appears to be working just fine. Switch on the power button. This can happen after a software upgrade. It is booting up and should be ready in 5 minutes. It has been like this for months. On the Hub5 sticker. long story short, I wake up during the night and start browsing the net. No service fault in my area and I’m still connected only received this hub last month after previous issues with virgin connection. It’s been 4 hours but. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Wifi boosters are really hard for me to get connecting. hub 5 flashing blue light. Solid red: There’s an issue with the Hub 4. Internet LED. Did nothing, just the same solid white light. However it’s now been 2+ hours and it’s still stuck on this constant loop. 2GHz is slower (0-80mbps), but has large range, and can go. No internet, the hub red. The SSIDs must be the same and broadcast enabled. It is now flashing a bright static white light. You can use a pen or paper clip to do this. To activate and register the device please contact 0800 953 9500 and ask them to. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. A Virgin Media hub’s white light has a special meaning. In order to have this rectified, we'd need to. on 01-06-2023 18:59. It’s likely to be a loose connection in your home. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. • Switch the hub back on at the power. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. Stay safe online. The Virgin Media Hub lights can tell you a lot about its status. I did two reboots and gave it 15 minutes each time, to be sat still to blue flashing IPv4 0. 0 Kudos Reply. If the power button is steady amber, it has a power issue, call Sky for help. There's no official status of an orange light on the Hub 3. Mumfordd04. There are, however, certain flashing patterns and hues that provide additional information about a specific issue. According to this Link a box with the light flashing in any colour is faulty. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. Networking and WiFi. After spending 8 hours of waiting it's. I received a Wi-Fi pod in the post around a week ago now and I’m having issues connecting it to the hub 5x. Then you can connect to whichever signal you want (before it would've be automatic). Virgin Media Super Hub 5. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. virgin media tech support has no clue. Internet has been down for a day, our router is flashing yellow. I'm not sure what else i can do to fix this any help would be amazing. Otherwise nothing has changed. The SSID must be password protected. . From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Just got a solid white light and nothing would change, resetting etc. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Green Light. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. A week later. Flashing white: The WPS button has been pressed, and the router is searching for devices to connect. The WiFi reception is poor. Re: Hub 4 red light and no rf signal. I can't even game without bad lag. All I get is the flashing white light. Check the Hub has been activated on your account – if you’ve just received the Hub 4, make sure Virgin Media has activated the device. Are there any tests that forum staff can run to check whether the router is working correctly. No amount of restarting/waiting 10-15 minutes fixes it. The Virgin connect app just says no pod detected. We would like to show you a description here but the site won’t allow us. Check in 2 places. 2) Turn off the hub and disconnect any Ethernet cables. Hi, My hub 3. The WiFi Booster will start copying your Hub’s details. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. HUB 4 broken. 168. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. First installation and flashing green light. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. As per headline noticed that the internet is a bit hit and miss. I have had a new Hub 5 fitted for just 2 weeks now. Flashing arrows doesn't always mean no connection. WiFi Light : Solid Green: WiFi is on. I have also fairly recently moved up to 650Mb broadband to combat these issues. See where. . Options. Engineer came out. Virgin Media customers do this when their Wi-Fi doesn’t work properly. 168. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is. LeeReset my hub 4 as suggested my VM staff on a call, now it is sitting alternating between flashing blue and flashing white. It’s like a. 1 Power Light. phoned virgin today they say will monitor the hub over next 24 hours - problem ill get an engineer . Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. I had 5g disabled on the hub but whatever i do the 5g will not renable it - 5368988. So far so simple. Flashing White. 2. After it, click on the WPS. We've cancelled your technician. Equipment activation on 0800 953 9500. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. . It might flash or change colour when you first turn the Hub on or after a restart. 4Ghz. The red ight has been on constantly for 12 months. Back online seemingly at random 40 minutes later. Hub 5 - flashing red light. Options. Re: Intelligent Wifi Hub Not Connecting. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Home Phone. To fix it, check all the connections and ensure they are properly connected. Virgin Phone Switchover. Re: Intelligent Wifi Hub Not Connecting. Wait at least 5 minutes for it to finish. All of a sudden my connection was lost so i check up on the box and its a white solid light. Hub3 flashing green lights. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). All my cables are. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. Checked all connections. Or buy a Mifi home router open to any network (~£50) and then get a data SIM - look at Smarty - for an example. Red power light on the Virgin Media Hub 3. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterFlashing red and blue: The router is connecting to a device via WPS. Virgin Media’s mighty Hub brings the magic right into your home. Very Insightful Person. I have been through all the help guides - checked connections, rebooted, reset, you name it. So about 2 hours ago my hub had a red flashing light, I have turned it off, the white light shows, then flashes white, then flashes green and now flashes blue and has done every time I have reset/rebooted it. Restart the hub by removing the power cable and then reinserting it. The post code check via the website stated there was a minor issue in the area on a number of occasions. Options. on 17-01-2023 11:31. Good morning, I’m new to Virgin and 4 months in, my hub 4 router seems to be unresponsive since a power cut. Only had the wifi in a few weeks i have the hub 5 and is constantly flashing red wifi has been on and off for past 3 days, been working maximum. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. 0 Light ProblemsWe’ve already said that when there’s a problem, some lights will turn red. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. If it's. Tudor. clairelb444. Blue flashing light happens during the provisioning stage on a reboot. Solid white: The Hub 4 is powered on and working correctly. If it's ambient, sounds like the hub may have died. It may be the Pod just needs to be re-activated. on 29-06-2023 20:28. 0 it will flash green, as it looks for a WPS device to connect to. Had my Internet completely drop. on 06-09-2023 10:32. Red: Red lights mean there’s a snag with your connection. Flashing white light: When the Hub is booting up, it displays a flashing white light. Check in 2 places. The Virgin Media Hub lights can tell you a lot about its status. The Virgin Media Hub 5 light at the front let's you know what is g. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. The virgin media connect app says I have no pod connected. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. I followed all instructions and I can see green wifi icon and green light blinking. Then relocate it to halfway between the hub and the blackspot. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Hi, My virgin WiFi Hub 3. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. on 19-09-2023 03:59. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. When you first turn the Virgin Media Hub on it will show a solid white light for around 60 seconds, it is also the white power light of your Virgin Media Hub. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Wait at least a full minute for the router to reboot. For a brief period, press. The Wi-Fi signal was still appearing without any problems, so I turned the modem/router off and on again to reset it. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. 4. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginOptions. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Tudor. Logging into the advanced settings (IP address in browser) says internet has registration failure. I have: - turned it on and off at the wall. the green bar is not flashing and it just. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. I have logged in to the routers settings and nothing looks untoward there. Switch on the power button. 1 into your browser. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Anyone got the same in the area?Check your Hive Hub is placed correctly by following the guide here. WiFi Light. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. If the power button is flashing white, your hub is installing a software upgrade. I’ve checked all cables and they seem fine,it’s not overheating and I’ve. If it's ambient, sounds like the hub may have died. All wifi devices will now need reconnecting to the best SSID at each location. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Super hub - Status lights and control buttons. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. on 07-01-2023 14:46. Had my Internet completely drop. The white power light will come on and the arrows will be flashing amber or red. Virgin media hub 4 constant white flashing. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). We would like to show you a description here but the site won’t allow us. HUB 4 Bricked - Solid white light. This flashes during set up, and then stays green for 2 minutes when you're done. The information below shows current status of this Hub 5. 4 – Connect the router’s power cord and turn both of them on. 0. (normally white) coaxial cable with the screw-in connector. The WiFi reception is poor. The red band on a Hub4 means no internet connection. Options. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. on 10-09-2022 13:10. The only way it works now is to connect it via Ethernet cable. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Posted by 5 minutes ago. Go to router location and sure enough, flashing red light indicating no internet connection. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Kind regards Mark. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. We would like to show you a description here but the site won’t allow us. Try. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. I’ve checked cables and all are fine, I’ve restarted a couple of times and still flashing red. on 05-06-2022 12:57. The hub shows red light. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Please pop back to us at your earliest convenience and we'll do our very best to help. My Virgin Media App. If there are no issues it would be best to check our WIFI pod help page here. Wished I had stuck with BT. TV on the go. Enter the password given to you. Wait a few minutes for the Hub to clear its settings and reboot. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. Flashing white light: When the Hub is booting up, it displays a flashing white light. 1. The red flashing light on the hub suggests you may be disconnected somewhere beyond your property (e. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. The Wi-Fi Symbol Light The topmost light is the universal symbol for Wi-Fi. I have already posted on here and Virgin have done nothing. Alternatives to Super Hub 4 routers. Section 2: Virgin Media Hub 4 Lights 2. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Why is my virgin WiFi flashing green? Green power light is flashing and WiFi light is green. 0 upright Your Hub works best when it’s standing on its base, lights facing into the room. I have deleted the App cache in the settings on my iPhone, I have delet. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. It should be a solid white light if your Hub is powered on and working correctly. Options. Options. Hub 5 issues [Telephony (diasbled) and constant flashing green light on the hub] on 01-08-2022 12:16 After having two hub4s brick, a technician came round today (6 days after logging the call - I work from home, so I need access to the internet 24/7 and had to fork out £140 to purchase a mobile sim modem to see me through the excessive wait). The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. This means the hub has power to it, however, it isn’t getting WiFi signal. Switched on and off. FR510. into a mains socket close to your Hub. In response to carl_pearce. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Status in the router's web interface reads 'No RF signal detected' A router check tells me to check my coax cables (checked) and that my router temperature is normal. I'm currently on 1Gig contract with virgin. I have tried a pinhole reset twice now but the light remains orange. And put access to hub 5. Hub 4 Red Light. hub4 light goes from solid white to flashing white. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. White power light is on, and the Wi-Fi light is flashing red – The Hub is in modem mode and won’t be sharing WiFi. Step 1. I turned it on and off, reset the hub and checked the cables. Hello. I can't even game without bad lag. The white power light will come on and the arrows will be flashing amber or red. All in one super nifty tool. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Best done from a wired connection. Regards . 0I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. . Green power light is flashing and WiFi light is green. Netflix will stop with the wheel spinning. White power light is on and Internet lights are flashing. The service status in our area shows no issues. 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. Home Phone. Good morning, My virgin WiFi Hub 3. This worked! Thank you. Hello, my wifi pod is not working anymore. We would like to show you a description here but the site won’t allow us. I managed to get a live chat. 0 and no DNS servers listed in Info. Broadband. Checked with the VM connect app which indicated there was no connection. I even left it off by the wall overnig. If it’s flashing green, it’s starting up. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Thank you. The light should turn solid for a moment when you first switch on the WiFi Pod (white). TV. I even checked the cables and it all appears fine. Flashing White. Just connect to the Hub, tap ‘Start the scan’ then let the app take you through the rest. If the power button is flashing white, your hub is installing a software upgrade. I got the green power light flashing and WiFi light is green. Here is a handy guide to the light on your Hub 5. on 07-01-2023 14:46. When a light is flashing, whether the white power light or the blue wireless light, it usually shows that data is being transferred. The lights will blink when the wireless access point is operating normally. Had my hub 3 swapped for a hub 5 four days ago. For clarity, has the SSID on the Hub reverted back to the split 5G and 2G bands? Have you rebooted the Hub since changing and saving the SSIDs on the Hub Settings? In regard to the light on the Pod, are they slowly, or quickly pulsing/breathing, o. It might flash or change colour when you first turn the Hub on or after a restart. Press and hold the WPS button on the larger WiFi Booster for1. Hi JS999, According to this Link a box with the light flashing in any colour is faulty. I've checked the network log and there's a lot of warnings - 5169887. We would like to show you a description here but the site won’t allow us. Connect the white cable properly to the Virgin media wall socket. The Virgin Media Hub 5 light at the front let's you know what is g. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. Green flashing light on Hub 3 QuickStart, set up and connections. . Verizon router, flashing white light turns greenon 01-12-2022 23:05. On our wavelength. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Red light: Hub 4's red light indicates a problem with your connection. It’s. There are two notifications in my VM app: 1. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. Plugged in hub 4 and it has the dreaded solid red ring. HUB 4 broken. My virgin WiFi Hub 3. I have 3 wifi pods in different locations of the house. We would like to show you a description here but the site won’t allow us. Installing a Replacement router. If you're worried, flick back to router mode, see what colour it is when it comes back on line. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Try calling the equipment activation number they may be able to help. on 27-06-2022 07:59. 0 (black) Close. Just search the 4 networks for the best deals in your location. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. I don't know what the other small light is for. It used to intermittently change between white and orange but now it stays orange all the time. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. If you're worried, flick back to router mode, see what colour it is when it comes back on line. But the light is Amber. Flashing Red: Uh-oh, there’s a problem. My internet connection went off last night. I was like, sure. and tells you of more local issues down to street cab/ postcode level. No devices are working after waiting a good 20 minutes. 0 Kudos. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. This means the Hub is on, but your WiFi isn’t. I have: - turned it on and off at the wall. We would like to show you a description here but the site won’t allow us. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow. Red light – Issues with the cable connections. Options. I didn't need an engineer to come as I had the. Remember: Once the Hub is reset, it will. Ive reset using the pin and the same thing is happening. Ensure that your Virgin Media box is switched on. _____________. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Sit down on the night having an important conversation with a colleague and boom. The light went normal at first, solid white, then flashing white, and then it turned flashing green. I have tried ringing the 'helpful' faults line, who proceed to walk me through the same 'fixes' every single time, all without any success. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. My router has a permanent red light, i have gone through all the steps to clear it but its still there. It doesn’t make a. Flashing White – Connecting to Virgin Media network. 0. It’s likely to be a loose connection in your home. This means that the Virgin Media Hub 4 is on. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking.